FAQ — Zentric Payment Solutions

Question 1

How does interchange-plus pricing work?

Accepted Answer

Interchange-plus pricing passes the actual interchange rate set by Visa/Mastercard directly to you, plus a small fixed markup from Zentric. This is the most transparent pricing model available.

Question 2

Are there any hidden fees or long-term contracts?

Accepted Answer

No hidden fees and no long-term contracts. You can cancel at any time without penalty.

Question 3

How long does it take to get set up?

Accepted Answer

Most accounts are approved and active within 1–2 business days. You can typically be processing payments within 48–72 hours of applying.

Question 4

Is Zentric PCI compliant?

Accepted Answer

Yes. Zentric is fully PCI DSS compliant and all processing solutions meet the latest security standards. We provide free PCI compliance assistance to all merchants.

Question 5

When do I receive my funds?

Accepted Answer

Most merchants receive next-day funding for transactions processed before the daily cutoff time (typically 10 PM ET). Funds are deposited directly to your business bank account.

Question 6

Do you work with high-risk businesses?

Accepted Answer

Yes. We specialize in high-risk merchant accounts for industries that traditional processors often decline, including firearms dealers, CBD/hemp retailers, travel agencies, and nutraceuticals.

Frequently Asked Questions

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Frequently Asked Questions — Zentric Payment Solutions

Frequently Asked Questions

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